Terms & Conditions

Welcome to Mangalam Jewellers. By accessing or using our website, services, or purchasing products from us, you agree to abide by the following Terms & Conditions. Please read this document carefully before proceeding.

1. Website Usage

By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or legal guardian. Unauthorized use of this website may give rise to a claim for damages.

2. Product Information

We make every effort to ensure that product details, images, pricing, and descriptions are accurate. However:

Images may vary slightly due to lighting and screen display.
Measurements, weights, and purity are approximate unless certified.
Jewelry items may show slight variations as each product is handcrafted.

3. Pricing & Payment

All prices displayed on our website are in Indian Rupees (INR) and include applicable taxes unless mentioned otherwise. We reserve the right to:

Modify prices without prior notice.
Cancel orders for pricing errors or technical issues.
Use secure third-party payment gateways for processing payments.

4. Orders & Availability

Order acceptance is subject to product availability and payment confirmation. In case a product is unavailable, we may offer an alternative or issue a refund.

5. Shipping & Delivery

We ensure safe and secure delivery of all jewelry orders. However, delivery timeframes may vary depending on location and courier availability. Mangalam Jewellers is not responsible for delays caused by courier partners or unavoidable circumstances.

6. Returns, Exchange & Refunds

Our return and exchange policies differ for each product category such as gold, diamond, silver, and customized jewelry. We accept returns only under specific conditions—refer to our detailed Refund & Return Policy.

7. Intellectual Property

All content on this website—including logos, product images, descriptions, graphics, and brand assets—is the intellectual property of Mangalam Jewellers. Unauthorized use, reproduction, or distribution is strictly prohibited.

8. User Responsibilities

Users agree not to:

Use the website for fraudulent or illegal activities.
Interfere with website security or attempt unauthorized access.
Distribute malicious files, viruses, or harmful code.
Post inaccurate, misleading, or defamatory content.

9. Limitation of Liability

Mangalam Jewellers shall not be held responsible for:

Technical issues affecting website access.
Losses arising from improper use of our products.
Acts of third-party service providers beyond our control.

10. Third-Party Links

Our website may include links to external sites. We are not responsible for the content, privacy practices, or policies of those websites.

11. Policy Modifications

Mangalam Jewellers reserves the right to update or modify these Terms & Conditions at any time. The latest version will be posted on this page.

12. Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

Email: info@mangalambullion.com
Phone: +91 9821549966 |+91 9769674996

Last updated: 2025